Xpdmk
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Posts posted by Xpdmk
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I am using Microsoft Surface Pro 4 i7/8GB/256GB model running Windows 10 Pro version 1703 (15063.608)
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I have noticed high CPU usage by Windows 10 Enpass app after unlocking my Surface (with or without Windows Hello). It happens every time if I do following steps:
- Unlock the app using Windows Hello or don't cancel the little Windows Hello window
- Lock and unlock my Surface
The app tries to unlock even though it's not in focus and doesn't stop until I close the app. This issue has a significant hit on my Surface's battery life and causes apps to freeze.
I take notes in school using Microsoft OneNote and it has frozen multiple times after a while when I have forgotten Windows 10 Enpass window open and scanning in the background. Freezing has stopped every time after I have closed Enpass.
Has anybody else had this problem?
Windows 10 Enpass high CPU usage after unlocking computer
in Windows 10 (Store)
Posted · Edited by Xpdmk
Maybe I wasn't clear enough. Let me go more in-depth the steps I'm using to reproduce the issue and you could try them once more:
In my option, Enpass app shouldn't be scanning using Windows Hello while locked and in the background. I know that the scanning stops after a long while (maybe because of failing to recognize faces), but the delay is way too long and has too big of a hit on my Surface's battery life if I forget to close Enpass before locking my Surface.
And to answer the question about any software I might have that could cause the freezing: I'm using Windows Defender as my antivirus software. I don't have any out of the ordinary apps running in the background that could cause unnecessary battery drain. Mainly Google Drive Sync and Backup, OneDrive and PushBullet.