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David Rollinson

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Posts posted by David Rollinson

  1. On ‎2‎/‎6‎/‎2019 at 10:38 PM, whyohwhy said:

    Hi David


    Were you able to use an old backup to get it up and running again?



    From memory I believe the old v5 database was still present in Onedrive (a file called sync_default.walletx in a folder called Enpass), so once I reinstalled Desktop version 5.6.9 and told it to synchronise with Onedrive, it automatically brought my data back in.

    Cheers, David

  2. As a work-around, if you make sure you don't upgrade your Enpass desktop app to v6, then things will still sync with your phone.

    I uninstalled all versions of Enpass on all my desktop computers, deleted all the Enpass folders in the Documents folder, then re-installed Enpass Desktop version 5.6.9.  Everything is syncing fine again now.  I'll just have to be very careful to ignore the version upgrade offers.

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  3. I am another very disappointed user who paid good money for this app because of its support for Windows Phone.  Like the rest of you I now find that without warning the Desktop app no longer synchronises with my phone.  This is a terrible move from Enpass and disenfranchises many loyal customers.

    Surely Enpass you must offer your paying customers some compatibility, or perhaps a refund, since the application no longer does what it was advertised as doing.

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