Jump to content
Enpass Discussion Forum

Search the Community

Showing results for tags 'ios13'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • General discussion
    • Hot topics
    • Enpass Support & Troubleshooting
    • Registration and Purchases
    • Autofilling and Desktop Browser Extensions
    • Data Security
    • Announcements
  • Help us improve Enpass
    • Feature requests
    • Enpass Beta
    • Localization
  • General discussion

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Found 3 results

  1. Hi, I have been using EnPass with TouchID for some years now everything worked well until today. Multiple things are wrong: Since this morning, I am not able to activate TouchID anymore and all the security options don't work anymore. Also, PIN configurations are not saved by the app as well as the time-based logout settings. Now EnPass always locks directly after leaving the app. Today, EnPass suggested that I should register an account because I am eligible to use EnPass Pro for free. When I do that, the registration somehow succeeds, but my E-Mail is not shown (Email field is empty) in the "registration was successful" screen. After going through the registration process, the app still suggests, that I register and says I'm not registered but shows, that the Pro account somehow is activated. When I want to enable TouchID, the button instantly deactivates the function. So it is not possible to turn it on at all. This is really frustrating, I now have to enter the Master Password every time I want to use the app!! Here are my software versions: Enpass Version: 6.4.4 (462) iOS Version: 13.4.1 (iPhone 7) What I have tried so far: Resetting all TouchID settings and re-activating them (although I think that this is not the root cause because all the other security settings don't work as well) Deinstall EnPass completely and reinstall the app + new synchronization set up
  2. I have a iPhone Pro, with iOS 13. but my Face ID don, work with autofill. have a key-file to my Enpass library, and when I try open with PIN instead, the unlock button are behind the keyboard. why ain’t this working?
  3. When I’ve written my long “masterpassword” (Swe: ”Huvudlösenord”), and forgotten to first chose the “key file” (Swe: “Nyckelfil”), then I chose the keyfile and my written master password are empty. See flow in text and images following below: 1. I write my “master password”. 2. I press on “Chose keyfile” (Swe: “Välj Nyckelfil”). 3. Then I chose my keyfile from library. 4. Now when I just shall be able to press “Lås upp” (Swedish for: “Unlock”), then my Masterpassword (Swe: ”Huvudlösenord”) are empty/blank, and I can’t just unlock Enpass. I have to enter my Masterpassword a 2nd time and then unlock. please fix this “bug”
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy