Roke

Hello, the biometric access now works again, possibly due to a recent OxygenOS update. If the issue occurs again, I will go through the troubleshooting steps. Thank you!

Hello, I am currently setting up a new phone and ran into this issue with biometric unlocking of Enpass. When I initially set it up, everything worked fine. However, I then added another fingerprint through Android and therefore had to reactivate the biometric access in Enpass. However, every time I try to activate it now, I gives me the error "Failed to init Cipher". I have tried activating it multiple times, restarted the phone, reinstalled Enpass, reduced the registered fingerprints to a single one - no success. System info: OnePlus 7 Android 10 / Kernel-Version 4.14.117-perf+ Build number: Oxygen OS 10.0.2.GM57BA Typing a long password on a phone is really annoying, so any help would be much appreciated.