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Problem installing 5.5.2

Bjorn Lowgren
in Windows

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Installing update 5.5.2 gives error "Please quit Enpass application before continuing". Why? Enpass is not started.

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Hi @Bjorn Lowgren 

Sorry to hear about your trouble and I apologize for the inconvenience. Before installing the update, please make sure that the existing Enpass app is completely closed (even from System tray or Menu bar) and if you are using your system as a multi-user please make sure Enpass app is closed from all user accounts. 

Also, open Task manager  -->  Tap 'Details' --> and check if Enpass app is there or not? If yes, please close it first and try to update again.

Hope this helps!
 

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