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Changing of email address not working

Featured Replies

Hi @all,

I have successfully registrated me for the pro lifetime license, but I inserted by mistake my companies email address and not my private one.
So I tried to change it, but without success.

When changing the email I got the following messagers boxes:

  1. I proceed, that it will migrate my license to my new enter email.
    IMG_0001.jpg.41ca5159098361ec85988eb9ca3d20af.jpg
  2. I get the follwing error. Whatever I click (Yes or No), I am coming back to the screen, where I used enter new email address.
    IMG_0002.jpg.e404a4b380dd5db36f8f6a9f7bdca857.jpg

Can someone please help me?

Best regards,
edenhaus

Edited by edenhaus

  • 2 months later...

Dear Enpass team,

Can you please reply. Are you working on this?

Best regards, 
Mufti

Hi @mufti,

This issue has already been fixed. Could you please let us know what issue are you facing while changing email so that we can help you better.

Thanks!

  • Author
On 2/14/2020 at 1:22 PM, Pratyush Sharma said:

Hi @mufti,

This issue has already been fixed. Could you please let us know what issue are you facing while changing email so that we can help you better.

Thanks!

I can confirm, that it was fixed.

But I didn‘t know it. So please inform the users next time :)

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