February 4, 20206 yr I have a Macbook Air with TouchID that I use to unlock enpass (great function!). However, whenever I connect my external monitors and close the Macbook (Clamshell mode), TouchID is disabled and I need to fill in my master password and I cannot use a pin. If I set a pin, TouchID is disabled again, so very inconvenient. Can you adjust the settings to be able to use pin and TouchID?
February 6, 20206 yr Hi @rekedueb, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
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