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Sync does not work

Yunko
in Windows

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I have Enpass 6.4.0 (632) running with Windows 10 Pro Version 1909 OS build 18363.720 and I have Enpass 6.4.1.329 on my phone with Android 7.0.

I'm syncing via OneDrive. The desktop version of Enpass confirms syncing without an error message and also the Android version confirms syncing. However, since of recently new entries in the desktop version don't show up on my Android Enpass any more. 

Any clue?

Kind regard

Yunko

 

Hi @Yunko,

We are sorry for the inconvenience caused to you.

Could you please disconnect and reconnect the sync on both the devices and check if all the items sync? Make sure the date and time settings on both the devices are set to Automatic. Let us know if there's any change or the issue persists.

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