July 21, 20205 yr Hello there, I have some problems to launch enpass. I wanted to try the free version and I downloaded it for Windows 8. Enpass is correctly installed on my pc but an error appears when I launch it. The error says that a .dll file is not present on pc. I uninstalled enpass and installed it again but nothing. Please, could you help me? What it is wrong? Thank you in advance for your time, Alessandra
July 22, 20205 yr Hi @Ally, Sorry for the inconvenience caused to you. If possible, can you please share the screenshot of the error you are getting so we can investigate further. Also, can you confirm that you have installed Enpass from our website? If no, then please reinstall Enpass and let us know if the issue persists.
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