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Can't Restore From Dropbox

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in Linux

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Unfortunately, I can't restore from Dropbox. I'm on Ubuntu 20.04 with current Enpass installed. It just says "Error while restoring data."

Hey @bot47

Apologies for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

  • On which all devices and OS versions (mention all) are you using Enpass?
  • Are you able to access all Enpass data on any other device?
  • Which Enpass version are you using on each device?
  • Does the Date and Time setting set to automatic on all devices?
  • Does the last synced time get updated on the sync page?

Thanks.

Hi @Garima Singh,

Thank you for your response. Fortunately, the latest update fixed the issue.

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