Jump to content

Garima Singh

Enpass team member
  • Content Count

    660
  • Joined

  • Days Won

    17

Garima Singh last won the day on July 30

Garima Singh had the most liked content!

Community Reputation

41 Excellent

About Garima Singh

  • Rank
    Advanced Member

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hey, We acknowledge your feedback and apologies for the this experience. Please share the following details so that we can investigate where the problem could be- Which Enpass version are you using? Can you please let me know on which all website are you facing this problem? Thanks!
  2. He @KazeEnji Thanks for bringing this issue to us. I have forwarded this to the Dev team to look into this issue. Thanks.
  3. Hey, Thanks for the patience. We would like to share that the issue has been reproduced by the QA team. Now our Dev team is looking into this issue to resolve and hopefully, a fix will be available in the future update. Thanks for your co-operation.
  4. Hey @PJS Thanks for the patience. Our QA team tried to investigate the issue in both the circumstances but they are not able to reproduce the issue. Could you please share a video of the same so that they can check again. Thanks for your co-operation.
  5. Hey @Chriz Apologies for the trouble caused. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!
  6. Hi @Danial We are sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. Which Enpass version are you using on the same device? The screen resolution and scaling you have set up? Thanks.
  7. Hey @Lorenz Welcome to the forum and sorry for the inconvenience caused. Please share the following details so that we can investigate where the problem could be. Which Enpass version are you using on each device? Are you able to access all Enpass data on your macOS device? Thanks!
  8. Hey @Bergnificent Thanks for notifying us. However, we are already aware of it. To know more, please refer to this link and let us know if you have any queries. Thanks.
  9. Hey @Bryan A Thanks for the patience. We understand your concern and apologies for the inconvenience. Sorry to say that our team is still working on the same issue towards a fix. Your co-operation will be highly appreciated. Thanks for the understanding.
  10. Hey @d1900 Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!
  11. Hey @RASTPB We really understand the trouble you are going through and apologize for the same. Our team was working their best to investigate and fixing this issue. To resolve this issue, our team will soon be releasing an update with the fixes. Please stay tuned for the latest update and share your findings. Meantime, please try the workaround given below- Thanks for understanding.
  12. Hey @JerryB We really understand the trouble you are going through and apologize for the same. Our team was working their best to investigate and fixing this issue. To resolve this issue, our team will soon be releasing an update with the fixes. Please stay tuned for the latest update and share your findings. Meantime, please try the workaround given below- Thanks for understanding.
  13. Hey @Dave65 Welcome to the forum! We apologize for the trouble you are going through. Sorry to inform you that there is no way to recover your master password. Being Enpass an offline password manger, your master password is not saved anywhere. So there are no back doors to access your data and we can't help you get it back since it's encrypted with your master password only. Please refer to this FAQ for more info. However, we have one solution for you if you are able to access Enpass using fingerprint/Face ID. To know more, please have a look at this forum post. Thanks.
  14. Hey @Vismaiy Sorry for the inconvenience caused to you. Please make sure your Windows device is updated and then try the below steps: 1. Now perform the Windows Store reset: a. Press the Start menu from the bottom left corner of Windows. b. Type 'wsreset' and Right-click on the icon and select Run as administrator. Let the process run and do not close it. It will close by itself. 2. Sign Out of Windows Store app and Sign-in again. 3. Restart your PC. 4. Try to reinstall Enpass again. If the problem still persists, please try to make a new User Account and try installing Enpass in the new user account and let us know if that works. Thanks.
  15. Hey @Vismaiy Welcome to the forum! The error suggests that the DLL was already installed on your Windows device but it was somehow corrupt. To resolve this, you can simply download and install the package from Microsoft. Head to this Microsoft download page Click the Download button You will be asked which version you wish to download. Choose ‘ vc_redist.x86.exe’ Wait for the download to complete and install the package. Reinstall Enpass and restart the system. You will now be able to successfully run Scan2CAD without this warning message. Thanks.
×
×
  • Create New...