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Garima Singh

Enpass team member
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Garima Singh last won the day on January 15

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About Garima Singh

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  1. Hey @Seger Thanks for reporting this issue with the details. It's been shared with our team so that they can thoroughly analyze it.
  2. Hey @Oceanwaves Thanks for sharing your feedback on this updated version of Enpass. Your input has been shared with the team so that they can more thoroughly analyze the issue again. Thanks for the co-operation.
  3. Hey @Kim Hoover Thanks for sharing this input. I have highlighted this problem with my team to look into this. Please co-operate with us.
  4. Hey @Johanna Welcome to the forum. Generally subscriptions automatically renew unless you cancel it. It would be really helpful if you let us know from where (App Store or Enpass Website) you have purchased the Enpass one-year premium subscription. Thanks!
  5. Hey @LGABRIELSE@VERIZON.NET Thanks for notifying us that the issue is resolved. I have noted your request.
  6. Hey @Peter Pan Welcome to the forum! It seems there is 2 vaults(primary and secondary), primary vault doesn't have a keyfile and you are trying to restore the data from Google-drive in the secondary vault which has a keyfile. Please check again the particular secondary vault keyfile and use the same to restore the data. Let me know if you have any concerns. Thanks!
  7. Hey @dhaval Thanks for sharing your valuable suggestion on this feature. I have noted it as it's our core functionality to auto-fill on the websites in the best possible ways.
  8. Hey @slamep Welcome to the forum! For quick troubleshooting, disconnect the sync from all the devices and reconnect it again. If your problem persists, please share the following details so that we can investigate where the problem could be. Which Enpass version are you using on each device? Which cloud are you using to sync the data?
  9. Hey @The Game Thanks for writing back. I have notified your inputs along with the suggestion to our team. We are able to reproduce this issue at our end, and our team is working on it. Hopefully, the fix will be available in future updates. Stay tuned for the updates of Enpass.
  10. Hey @Fabio82 Welcome to the forum! We are glad to that the issue has been resolved. Thanks!
  11. Hey @Phil123 Welcome to the forum! For quick troubleshooting. disconnect the sync on all the devices and reconnect it again. If your problem persists, please share the following details so that we can investigate where the problem could be. On which all devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Please share the error message or code you see during sync? Thanks!
  12. Hey @PepeCZ Thanks for your valuable input. Enpass has no way to verify if a user is verified on Drupal.org or not. We think complete removal of Drupal.org from 2fa supported websites requires more compelling case. For now, you can click "Don't save" button and it will disappear for you.
  13. Hey @CleosMom Please follow the below steps to install Enpass from the website- Take the manual backup of Enpass data using the steps given: Open Enpass > Click on 'File' from the Enpass Menu > Backup all vaults > Select the location and save it. Now uninstall the Enpass app. Install again using this link (website version is given at the bottom of the page). Restore the Enpass database from the backup file saved locally. Please check the auto-backup folder of Enpass using the steps- PC>Documents>Enpass> Backups, and you will last 60 backup files saved within this folder (file format will be xxxxauto.enpassbackup). To know more, refer to this link. Let me know if you have any queries. Thanks!
  14. Hey @CleosMom I have reverted you on your other forum posts as well. Please revert if you have any concerns.
  15. Hey @CleosMom Yes. The backups are taken automatically at regular intervals to your device using auto-backups. No. Please check in the documents folder within the folder of Enpass, you will see many xxxxauto.enpassbackup option, where you will last 60 backup files saved within this folder.
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