Platform-  iMac Pro v10.15.7

After clicking <Set up Sync>, <iCloud> 

"Set up Sync" window is displayed with message "You have been redirected to iCloud login page. Please log in and allow Enpass to sync."

Then nothing happens and is stuck on this page. 

Need help to fix.

 

 

 

Hi @SMack,

Make sure you have the Default browser set up in the system preferences. Try changing the default browser from the current one to another and see if there's a difference.

Thanks.

Hi 

I changed the default browser from Safari to Chrome and then Firefox. 

There was no change. 

I still get the following:

          "Set up Sync" window is displayed with message "You have been redirected to iCloud login page. Please log in and allow Enpass to sync."

           Then nothing happens and is stuck on this page. 

Is there a setting on the MacBook Pro v10.15.7 that allows Enpass to redirect to iCloud login page?

Please provide another suggestion.

Hi @SMack,

Thanks for writing back in.

Please let us know if you are using the iCloud drive in your device and follow the below-mentioned steps:
1. Open Enpass on your device.
2. Goto Setting --> Vaults --> Select the vault.
3. Now set up sync with iCloud --> It will be redirected to the device iCloud account --> Give permission and setup sync with this iCloud account.

If the issue persists, revert to us.

I tried your suggestions 

I only have the "Primary" vault, and it was selected. 

 

I still get the following:

          click <Set up Sync>

          "Set up Sync" window is displayed with message "You have been redirected to iCloud login page. Please log in and allow Enpass to sync."

           Then nothing happens and is stuck on this page. 

Hi @SMack,

Sorry for the trouble you are going through.

Please make sure you are using the latest Enpass downloaded from the Mac App Store. If no, please take a backup of Enpass data first and then reinstall Enpass from the store and follow the below steps.

• Go to System Preferences -> Apple ID -> Select iCloud from left sidebar -> enable iCloud drive -> Click on options -> enable checkbox for Enpass.

Hope this helps!

 

 

Thx the final suggestions worked.