October 29, 20205 yr When i activate google smart lock on my phone it blocks enpass from using my fingerprints to unlock enpass. Android: 9 phone: Sharp Aquos V (SH-C02)
October 30, 20205 yr Hi @irDiederik, Sorry for the inconvenience caused to you. The issue has been noted down and our team is looking into it. Thanks!
November 2, 20205 yr Hey @kumarsaha & @irDiederik We did not come across such an issue while investigating for the problem at our end. Is it possible for you to share a screen-record when the problem surfaces, so that we can investigate the issue again. Thanks!
November 11, 20205 yr Author last friday i got a system update and the fingerprint stopt working again. google smart lock was this time not the problem. i removed my fingerprints and the screen accessibility of enpass and installed them again. the fingerprint is working again Quote Is it possible for you to share a screen-record when the problem surfaces Enpass blocks the saving of screen-shots Edited November 11, 20205 yr by irDiederik
November 12, 20205 yr Hi @irDiederik, 18 hours ago, irDiederik said: last friday i got a system update and the fingerprint stopt working again. google smart lock was this time not the problem. i removed my fingerprints and the screen accessibility of enpass and installed them again. the fingerprint is working again Thanks for notifying us. I'm glad to know that the problem has been resolved. 18 hours ago, irDiederik said: Enpass blocks the saving of screen-shots To take a screenshot in the Enpass app, please follow the below steps: Open Enpass app --> Goto Setting --> Advanced --> Enable Allow Screenshots. If you have any further queries, please feel free to contact us.
Create an account or sign in to comment