December 19, 20205 yr It will freeze with some grey transparent layout and wont do anything. It was working fine but I think some kind of update massed it up any clues??
December 21, 20205 yr Hi @Eriq, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which cloud sync are you using to sync data? Are you facing this problem in any specific case or just while adding the items and clicking on the save button? Thanks for your co-operation.
December 28, 20205 yr Author @pratyush sharma iPhone X Version 14.3 Enpass 6.6.0(522) First page when I open my Amex or Chase application. Click User ID area and select Enpass under selection, then screen will turn into and freezes like this and sometimes I get this message Edited December 28, 20205 yr by Eriq
December 28, 20205 yr Author On 12/20/2020 at 10:58 PM, Pratyush Sharma said: Hi @Eriq, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which cloud sync are you using to sync data? Are you facing this problem in any specific case or just while adding the items and clicking on the save button? Thanks for your co-operation.
December 28, 20205 yr Hey @Eriq Thanks for sharing the details. I have highlighted this problem with my team. We will share an update with you on this pretty soon!
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