Hi,

I have bought subscription with my Apple iPad though Apple Pay. Then I am using Enpass further in my Android mobile and Windows PC. Now my iPad is almost dead. I am afraid what would happen to my subscription which is on auto renewal though IOS if I stop using my iPad. Is there anyway I can change my subscription from IOS to Google Play store or even through Enpass website?

- Vijayakrishnan

Edited July 18, 20214 yr by vvijayakrishnan

Subscriptions cannot be transferred from an iOS device to an Android device (or the opposite) because they use different marketplaces (App Store for iOS devices, Google Play and Amazon for Android).

If you want to be billed through the platform of your new device: You'll need to cancel your current subscription on the old platform, wait until it's over, and re-subscribe on the new one. Go here to manage your Android subscription or here to manage your iOS subscription.

Regards,

Rachel Gomez