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Buy a premium account for 1 year , butt still not premium

Flipje001
in Purchasing Enpass

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hello best members

Just Buy a premium account for 1 year , butt still not premium in my app

already send a mail to enpass ,  in the app mobile or desktop still not a premium member.

How can the solve this ?.

Best greetings Belgium.

Hi @Flipje001

Welcome to the Enpass Forums.

You need to register your purchase in order to avail the benefits of your premium License. Here's how you can do it, please repeat the steps on all your devices -

  1. Open Enpass on your device --> Click on ‘Settings’
  2. Click on ‘Account/Trial user, not registered (First option of the settings)
  3. Click on the email account and use the same email account to register with Enpass from which you purchased Enpass app and follow the instructions. 

Hope this helps!

 

  • 2 months later...

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