Skip to content
View in the app

A better way to browse. Learn more.

Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Enpass not working while using NordVPN on Windows 10 PC

Featured Replies

I am not able to use Enpass whenever I have a NordVPN tunnel open.  The browser extension in Microsoft edge does not work and when I open the Enpass app it indicates that it is unable to sync.  This is a recent development as I've been using NordVPN and Enpass for a couple of years now.  It defeats the purpose of using a VPN service while traveling and being able to access my passwords. 

Hi @Ingrove

I will gladly help you with the issue you are facing. Please share the below details with me once, and I'll get this cheked -

  1. Version of the Enpass app and Extension you are using.
  2. The cloud server you are using to synchronize your data.
  3. Are you facing a similar issue with other browsers as well.
  4. A screenshot of any error occurring would be helpful.
  • Author

Hello,

Thank you for your quick reply.

1.  Enpass version 6.7.4 (934), I can't find a version number for the extension, but I've attached a screenshot of the options.  I'm running this with Microsoft Edge browser Version 96.0.1054.41.  I believe everything is up to date and is the latest version.

2.  Cloud server is Microsoft Onedrive.  I'm not quite sure why Enpass needs to connect to the cloud server each time I need a password.

3.  Only using Microsoft Edge browser.

4.  Screenshots attached.

Thank you for your assistance with this.  As I mentioned in my original post this just started, don't know if it is related to a browser update.

EnpassVersion.png

BrowserError.png

ExtensionOptions.png

  • Author

This appears to be a NordVPN issue.  NordVPN issued an update this morning that resolved the problem.

Thank you again for your help!

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.