December 4, 20214 yr I have a Premium account whitch is showed in my Iphone and Ipad,but on my Laptops it is wiewed as Lite It still works as a Premium accout with no restictions How do I fix so it is showed as a Premium account ?? Edited December 4, 20214 yr by Jan_G misspelled
December 6, 20214 yr Hi @Jan_G, Welcome to the Enpass Forum. There could be instances when Enpass is unable to identify earlier purchases and limits the number of items. The account under Settings will be either Lite or Trial, depending on the registration status. Follow the below-mentioned steps to restore your Enpass purchase: Open Enpass → Click on "Setting" → Click on "Account/Trial user, not registered (1st option of the settings)". Click on the email account and use the Enpass purchase email ID and follow the further instructions. For more details, visit FAQ. If the issue still persists, please share your purchase receipt at support@enpass.io.
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