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iCloud sync fails on multiple devices

Featured Replies

Hello,

I want to sync one vault stored in iCloud across 4 Apple devices and I have severe problems syncing the devices. I managed to sync them all initially once. But once the iPhones lost their authentication I couldn't reauthenticate them with iCloud anymore. The Macbooks have a different issue. They lose their authentication once in a while (maybe once a week). After that I can successfully reauthenticate them. But that's really annoying. 

Is it even possible to use Enpass with my setup? With different devices having different Apple IDs registered in their OS?

My Setup:

All Enpass installations are licensed with my private lifetime license. My vault is stored in my Private Apple ID's iCloud and shall be synced across all devices. 2FA is enabled on the Apple ID. 

Business Apple ID registered in the OS on the following devices:

  1. iPhone 12 iOS 15.1.1: Enpass 6.7.1
  2. Macbook with macOS 11.6: Enpass 6.7.4

Private Apple ID registered in the OS on the following devices:

  1. iPhone XS iOS 15.1: Enpass 6.7.1
  2. Macbook with macOS 11.2.3: Enpass 6.7.4

Edited by SimonS

  • Author

Issue solved!

I solved the issue by changing the synchronization mode to a different cloud service and then reselecting iCloud, providing all the authentication details and submitting the form. The iPhones now have a stable connection to iCloud and sync continuously. I will try the same on the Macbooks when they loose their authentication again.

----

Edit: Works like a charm now on iPhones and Macbooks!

Edited by SimonS

  • 9 months later...

 Please make sure you are using the latest Enpass downloaded from the Mac App Store. If no, please take a backup of Enpass data first and then reinstall Enpass from the store and follow the below steps.

    Go to System Preferences -> Apple ID -> Select iCloud from left sidebar -> enable iCloud drive -> Click on options -> enable checkbox for Enpass


This may also help.
James

  • 6 months later...
  • 2 years later...

I’m experiencing the same iCloud sync failure across my devices, it seems to be a recurring issue.

 

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Edited by Rues1956

Could you please raise a request with us at support@enpass.io along with your device details, and the exact error message? Our team will look into this closely and assist you further.

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