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Mobile app. Some tags do not display their elements.

Vendigo
in iOS

Featured Replies

Mobile app.6.8.1 (633)

iPhone 11 Pro / iOS 15.6.1

Some tags do not display entries.

Everything works fine on macbook.

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Edited by Vendigo

Hi @Vendigo

Welcome to the Enpass Forums.

As a workaround, please create a manual backup/set up synchronization for your Enpass data and then reinstall the app. We have reproduced the bug on our end, due to which this issue is occurring, and a patch addressing this issue will be released soon in the upcoming versions of Enpass. Your patience in the meantime is appreciated.

#SI-2773

  • 2 months later...

Hi @Pattichapman

This issue has been fixed in our previous updates. Kindly update your Enpass app to the latest version or if the issue persists, create a manual backup and then reinstall the app.

 

If none of the steps works, please share the version of the Enpass app and OS you are using with me, and I'll have this investigated for you.

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