Hi,

I unknowingly moved an Enpass folder on my HD and I was forced to re-add my vaults the next time I launched Enpass. 

After re-adding my vaults, the keyboard shortcuts for copying Username, PW and OTP in the helper are not working anymore. I still get the little popup text that says "Copied to Clipboard", but nothing is copied.

Anyone have similar experience? 

What version of Enpass are you running?

14 hours ago, Discordant said:

What version of Enpass are you running?

6.8.3 (1150)

Hey @dn_chris,

I appreciate your efforts in sharing the presence of this issue. In order to assist you better, please help me with the following details:

1. Share the macOS version. 
2. Additionally, check if the clipboard timing is enough in the Enpass Security settings. 

20 hours ago, Manish Chokwal said:

Hey @dn_chris,

I appreciate your efforts in sharing the presence of this issue. In order to assist you better, please help me with the following details:

1. Share the macOS version. 
2. Additionally, check if the clipboard timing is enough in the Enpass Security settings. 

1. macOS Monterey 12.6

2. I set the clipboard so that it never clears

Thanks,

 

Hey @dn_chris,

I appreciate your response. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-3135

3 hours ago, Manish Chokwal said:

Hey @dn_chris,

I appreciate your response. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-3135

Looking forward to your update.

Hey @dn_chris,

I appreciate you for being patient with us. Our team was able to reproduce this issue and working on fixing it. Its fix can be seen in future updates. In the meantime you can try this workaround, you can copy the respective fields by opening the item in details mode in Extension using the “i”(Information) button to the right of the selected item for the website.