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Enpass iCloud session expires every day, re-authorize every day

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I've been using Enpass for a few years now and am getting more and more frustrated by the fact that there always seems to be a another problem with the macOS version. If one problem is fixed, which easily take half a year, then another one pops up. For example, I managed to fix the 'Enpass Assistant is unable to connect with the Enpass app' error by de-installing the Enpass app and re-installing it from the App Store.

However, since a month or so, Enpass wants me to re-authenticate my macOS iCloud session every day.

I have three Macs with each a different macOS version and each of them wants me to re-authenticate daily, whether I am on Mojave / 10.14, Big Sur / 11.7 or Ventura / 13.2. Each using the latest versions of macOS, Safari and Enpass and plugins. 

I've asked the helpdesk about it but I get blanked answers like a link to the 'knowledge base' faq https://www.enpass.io/support/kb/sync/while-syncing-with-icloud-why-i-am-getting-the-error-message-icloud-session-expired/ which is not helpful in any way. It does not explain anything. Also, it's outdated: The iCloud-page that you get does not even have a 'Keep me signed in' option.

Hey @laptopleon , apologies for the issue. I have asked the technical team to look into this and will get back to you. Meanwhile, I have just DM you for certain details and let me know if you have any other questions.

  • 1 month later...

+1

I have the same problem with Linux Debian 12.4 + KDE_Plasma 5.27.5 over Wayland:

Operating System: Debian GNU/Linux 12
KDE Plasma Version: 5.27.5
KDE Frameworks Version: 5.103.0
Qt Version: 5.15.8
Kernel Version: 6.1.0-17-amd64 (64-bit)
Graphics Platform: Wayland
Processors: 12 × Intel® Core™ i7-10710U CPU @ 1.10GHz
Memory: 31.2 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics
Manufacturer: Micro-Star International Co., Ltd.
Product Name: Prestige 15 A10SC
System Version: REV:1.0

Every day Enpass need reconnect and authorize with iCloud.
Today I disconnected Enpass from iCloud, and now I'm unable to reconnect Enpass signing in iCloud from Enpass.

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