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Save new login not working at all

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I have been trying to find a solution to this but no luck so far. I am using Enpass desktop version - 6.11.10 (1948) - on my M3 Macbook Pro with MacOS 15.5. Everytime I am loggin on to a new website, the app offeres to store the logon information (ID + Pwd) but when looking to see the saved information, it is not there. The plug-in is the latest version - 6.11.5 - on Edge and it is set to as the default password manager, and the option "Ask to save new logins" is checked.

I am not sure what the issue is here and searching does not give me much. Most of what I find is from users that does not get the option to save a new login (via the pop-up), but I do get that option; problem is as mentioned that the app does not save the creds when I ckeck OK to save.

Could you please check how many vaults you have set up in your Enpass application? Sometimes, when saving a new login, the item may be stored in a vault that’s not selected as the default.

When the Enpass prompt appears to save a new login, please take a moment to verify which vault it’s being saved to. You can find this information in the prompt itself.

If the issue still persists after checking the vault selection, we recommend reporting it to our support team at support@enpass.io with the following details:

  • Your current Enpass version

  • Browser and plugin version

  • Number of vaults configured

  • A brief step-by-step description of how you're saving the login

We'll be happy to assist you further.

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