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"Automatically Login" feature seems to only work inconsistently

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I have the "Automatically Login After Filling Details" option ticked, which I understand to mean the Enpass extension will proceed with the login process (pausing as needed before entering OTP codes, etc.) after the entry is selected.

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This is especially useful for sites like PayPal, which now separate the email and password fields onto different pages.

However, I have found that this functionality does not always work.

Because this feature does not always work, I have found myself doing one of two things:

  1. I have found myself waiting for several seconds before I realise the extension has not clicked the login button. I then have to manually click login.
  2. I have found myself assuming the extension has not clicked the login button, and going to manually click login just as the browser loads the next page, leading to me clicking something on the next page by accident.

Both of these are frustrating. I have been tempted to switch this feature off for more consistency, but as I said it is very useful for certain sites with multiple login steps.

Why does this feature not always work? Is there something I can do to make it work more consistently?

I am using Mozilla Firefox (141.0.3) on MS Windows 11 (24H2 build 26100.4946).

Before switching to Enpass, I used Codebook for several years. That app allowed control over the input process on a site-by-site basis. So, for example, you could set a given site up to input the {email} followed by a {wait3} and then {password} and then {wait3} followed by {OTP}, or something like that (I've used Enpass for a long time now, so my memory is hazy). When it works, Enpass is better because it just does it right without manual intervention. But when it doesn't work, it would be good to have some control over this.

Please ensure you have installed the latest version of both the Enpass app and the Enpass browser extension.

To help us troubleshoot the issue, could you please share the following details?

  • The URL of the website where you are facing this issue.

  • Is the issue occurring only on Mozilla Firefox browser, or do you experience it on other browsers as well?

 

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