Tarun Singh Rawat

The feature request is under review by our technical team. While we don't have an ETA, we will update you once we have more information. Thank you for your continued patience.

If Enpass has remained inactive on a device for an extended period, you may see a “session expired” message when unlocking the app, prompting you to reauthenticate. Please try requesting the activation code again. The code will be sent to the email address displayed in the session expired pop-up. Also, kindly double-check your Spam/Junk folder to ensure the email hasn’t been filtered there.

Our technical team is investigating the issue. We’ll keep you updated and let you know as soon as a fix is available. SI-4267

It appears there’s old Enpass data already stored in your iCloud, which is why Enpass is asking for a password that doesn’t match your current vault. You can’t delete just the Enpass data directly from iCloud, but you can overwrite it from within Enpass: On your iPhone, open Enpass and set up sync with iCloud again. When Enpass detects existing data on iCloud and asks for the Master Password, intentionally enter a wrong password. After the failed attempt, a Help option should appear. Choose the option to overwrite the existing data on iCloud with a new database. Complete the sync setup so your current vault replaces the old data.

We understand your concern about how long this has taken. While we still don’t have an ETA, FIDO/YubiKey support remains on our roadmap. We’ll share an update once this feature is released. There are several factors we must consider before making any changes, and we truly appreciate your continued patience.

Thank you for being a long-term Enpass user. We've forwarded the issue regarding the search function to our technical team for investigation. We will update you here as soon as we have more information or a resolution. Thanks for your patience while we look into this! #SI-4716

Your account has been successfully removed from the Enpass beta program. Please check the Microsoft Store, where you should now see the stable Enpass version.

We have escalated the issue to our technical team for further investigation and will update you as soon as we have more information. SI-4709

Hey Enpass community! We’ve got something exciting to share - Enpass is getting a fresh new look, now more consistent with the Windows 11 experience. Plus, Enpass for Windows is now a native 64-bit and ARM64 app, bringing faster performance and improved memory usage. Everything you know and rely on works exactly the same, it just looks and feels a whole lot better. This is also just the beginning—Enpass for Mac with the all-new look lands in the next few days too! Here’s what’s new: A more modern visual refresh across the entire app Cleaner layouts and improved spacing throughout Refined icons, buttons, and text that feel sharper and more modern Every part of the app has been revamped- the sidebar, your item lists, item details, autofill, sharing, password generator, lock screen, and more Redesigned Settings More spacious and easier to read, so finding what you need is much more convenient. Everyday tasks feel smoother Things like adding items and importing data now take fewer steps. Get things done faster and more efficiently. And the most important part: it’s still the same Enpass you know and love. All your data and all your passwords remain secure and under the hood. We’ve just made everything nicer to look at and easier to use. Thanks for being a part of the Enpass community - you’re the reason we keep making it better. Check out the Beta version here and try out the new Enpass today. Note for Beta Testers Your data and settings will carry over automatically. Once updated, please take a moment to check that your vaults, items, and preferences are all in place. If you run into any issues, reach out to us at support@enpass.io. -The Enpass Team

The issue is reported to the technical team, and they are investigating the issue, and we will get back to you as soon as we have an update. In the meantime, you can download version 6.11.17 (2135) of the Enpass app from here.

The feature request is under review by our technical team. While we don't have an ETA, we will update you once we have more information. Thank you for your continued patience.

The feature request is under review by our technical team. While we don't have an ETA, we will update you once we have more information. Thank you for your continued patience.

Thanks for your patience. We have fixed the issue. The signing key used to verify Enpass Linux packages has been upgraded to a stronger security standard, ensuring smooth installs and updates on newer distributions such as Debian 13. Please import the updated signing key as described in the installation guide. See the Linux installation guide for details.

Please share the email support@enpass.io so that our team can assist you.

Currently, Enpass Lifetime plan is not available for purchase. Any future promotions or offers will be announced through the Enpass app or on our website: https://www.enpass.io/pricing/

We apologize for the delay. The issue is reported to the technical team, and they are investigating the issue, and we will get back to you as soon as we have an update. In the meantime, you can download version 6.11.17 (2135) of the Enpass app from here.

Thanks for your patience. We have fixed the issue. The signing key used to verify Enpass Linux packages has been upgraded to a stronger security standard, ensuring smooth installs and updates on newer distributions such as Debian 13. Please import the updated signing key as described in the installation guide. See the Linux installation guide for details.

We have acknowledged the issue, and our technical team is addressing it. We will keep you informed once there is an update. Thank you for your understanding.

We understand your frustration and appreciate your patience. The issue has been acknowledged, and our technical team is working toward a solution that will be included in an upcoming release. Thank you for your patience until then.

Please follow the steps below to restore and sync your Enpass data on your iPhone device: On your MacOS device where Enpass is functioning properly, ensure that your latest data is synced with your chosen cloud account. Also, please make sure you remember your master password. On your iPhone device, install the latest version from the iOS App Store. Open Enpass on your device to begin a fresh setup and activate with your registered email address. When prompted, connect your vault to your cloud account and unlock it using your master password. Once these steps are completed, Enpass should be fully functional on your device, with your data synchronized across all devices.

The feature request is under review by our technical team and awaiting prioritization. We aim to incorporate it into our roadmap in the near future.

The feature request is under review by our technical team and awaiting prioritization. We aim to incorporate it into our roadmap in the near future. SI-1632

This feature request is shared with our technical team. However, it's pending for prioritization, and we sure would look to add this in our roadmap in the near future. We thank you for your patience and understanding! SI-1203

Thank you for your patience. We’re pleased to inform you that 2FA support has now been added and is available for sites like https://account.keenetic.com. The Enpass database is updated regularly to include new sites and features. If you come across a site that isn’t yet in the database, you can submit it for inclusion directly through the Enpass app or website.

If a sync error occurs, Enpass displays a notification in the bottom-right corner of the Enpass app.