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Unable to check for update.

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For some days now I've noticed that if I go to Settings -> About -> Check for Updates, I get the error, "Unable to check for update." My vault does sync fine, though, and my Internet connection overall seems fine. Is this a known problem? What server is it hitting to check for updates? Can this be configured?

I'm on Windows running 6.12.5 (2659).

Edited by Matt Miller
Typo

I tested this on 6.12.5 (2662) on Windows 11 and get the same error here.

image.png

I am also having this issue on Windows 10 and Enpass version 6.12.5.

Don't know if it is related, but I can find Enpass via Windows Store app, but when I go to the details, I get error.

ApplicationFrameHost_2026-08-18 16-05-09.png

  • Author
On 8/17/2026 at 9:08 AM, Matt Miller said:

For some days now I've noticed that if I go to Settings -> About -> Check for Updates, I get the error, "Unable to check for update." My vault does sync fine, though, and my Internet connection overall seems fine. Is this a known problem? What server is it hitting to check for updates? Can this be configured?

I'm on Windows running 6.12.5 (2659).

I downloaded the latest version from the website and installed that, but, all it did was offer me the option to "Repair" or "Uninstall" my existing installation. I chose "Repair," but nothing's changed. I still get "Unable to check for update."

Is there a registry setting or something like that to control how updates are checked for?

Same issue here.

"unable to check for update" , running 6.12.5 version.

Any update from developers about this?

same error here on multiple Windows 11 machines with x64 download Version 6.12.5 (2659)

build 2662 seems to be Windows App Store Version.

On 8/27/2026 at 9:55 AM, Tarun Singh Rawat said:

Please completely close the Enpass app, including removing it from the background or recent apps. Then reopen Enpass and check if the issue is resolved.

no the issue is still present. i have no enpass prozesses running in background, also autostart and such settings for enpass are disabled. this issue ist present on all my windows 11 25h2 machines.

When an error occurs, the following message will appear.

Info: 1788181234 [Request Failed::]  Error Code: 90    SSL public key does not match pinned public key
Info: 1788181235 [Request Failed::]  Error Code: 90    SSL public key does not match pinned public key
Info: 1788181248 [Request Failed::]  Error Code: 90    SSL public key does not match pinned public key
Info: 1788181258 [Request Failed::]  Error Code: 90    SSL public key does not match pinned public key

ok no it's clear.

on macos this error does not exist, because there is no option for ssl-pinning in security settings.

windows enpass has option for ssl-pinning under advanced settings. per default this is enabled. when disabling ssl-pinning check update check works as expected. maybe enpass did not update the pinned ssl public key for there webservices after cert change. or the security ssl pinning check option was enabled with last update and this did never work.

I updated via Microsoft Store today from 6.12.5 (2662) to 6.12.6 (2710) and now i can check for updates without error, and now Enpass at last auto starts Minimized. I hope the latter will stay like that.

image.png

  • Author
On 8/17/2026 at 9:08 AM, Matt Miller said:

For some days now I've noticed that if I go to Settings -> About -> Check for Updates, I get the error, "Unable to check for update." My vault does sync fine, though, and my Internet connection overall seems fine. Is this a known problem? What server is it hitting to check for updates? Can this be configured?

I'm on Windows running 6.12.5 (2659).

Fixed after upgrading to website version 6.12.6.

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