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Windows Hello face & fingerprint

planetwilson
in Windows

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I suspect this might be a Windows 10 issue but i have a Dell XPS 13 which has a Windows Hello IR camera as well as a fingerprint reader. Whenever I use enpass, it does the camera thing for about half a second at most then reverts to fingerprint. i.e. it never gives enough time for the IR camera to look for the face. I can manually switch it back but it kind of defeats the point.

Anyone got any ideas how to fix this?

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