akash8

Thanks guys for your help. The Google backup data had my previous password for Enpass and I was able to enter the right one and now syncs with the newer password. Thanks again for your help. These are the steps I took in the newly installed Windows 10 OS system when I had to add Enpass: 1. Download Enpass for Desktop 2. Logon to Enpass. 3. Downloaded old Enpass data from Google Drive 4. In Enpass I added the backup data (which might or might not have the same current Enpass word, try the older as well as the newer one, in my case it had the older password). 5. Then clicked the sync option in vault settings. Hope this helps. Thanks.

Thanks, I will try it out.

Thanks, I have the last Master Password but for some reason it says it is incorrect.

I have an Enpass account, which was working fine in my desktop and Android phone, but suddenly my desktop crashed so I had to reinstall everything. When I downloaded the app and tried to use the backup file I had in Google Drive, it doesn't work anymore, it says my Master Password is wrong. I'm only able to use in Android with fingerprint option. How can I get back the Master Password to add the data to the new installation in the desktop. Thanks.