I am also having the same issue where Enpass will not unlock using Windows Hello after the first time it is started/restarted.
Enpass Security Screen
Below are my system details:
OS: Windows 10 Pro 20H2 19042.1052 x64
Enpass Version: 6.6.1 (804) from the Microsoft Store
Security Processor Details
Get-TPM
TpmPresent : True
TpmReady : True
TpmEnabled : True
TpmActivated : True
TpmOwned : True
RestartPending : True
ManufacturerId : 1229870147
ManufacturerIdTxt : INTC
ManufacturerVersion : 403.1.0.0
ManufacturerVersionFull20 : 403.1.0.0
ManagedAuthLevel : Full
OwnerAuth :
OwnerClearDisabled : False
AutoProvisioning : Enabled
LockedOut : False
LockoutHealTime : 2 hours
LockoutCount : 0
LockoutMax : 32
SelfTest : {}
Get-TpmSupportedFeature -FeatureList "Key Attestation"
key attestation
Get-TpmEndorsementKeyInfo
IsPresent : True
PublicKey : System.Security.Cryptography.AsnEncodedData
PublicKeyHash :
ManufacturerCertificates : {}
AdditionalCertificates : {[Subject]
TPMVersion=id:00020000, TPMModel=CNL, TPMManufacturer=id:494E5443
[Issuer]
CN=www.intel.com, OU=TPM EK intermediate for CNL_EPID_POST_B1LP_PROD_2 pid:9, O=Intel
Corporation, L=Santa Clara, S=CA, C=US
[Serial Number]
****************************************
[Not Before]
13/2/2018 8:00:00 AM
[Not After]
1/1/2050 7:59:59 AM
[Thumbprint]
****************************************
}
Get-TpmEndorsementKeyInfo -Hash "Sha256"
IsPresent : True
PublicKey : System.Security.Cryptography.AsnEncodedData
PublicKeyHash : ****************************************************************
ManufacturerCertificates : {}
AdditionalCertificates : {[Subject]
TPMVersion=id:00020000, TPMModel=CNL, TPMManufacturer=id:494E5443
[Issuer]
CN=www.intel.com, OU=TPM EK intermediate for CNL_EPID_POST_B1LP_PROD_2 pid:9, O=Intel
Corporation, L=Santa Clara, S=CA, C=US
[Serial Number]
****************************************
[Not Before]
13/2/2018 8:00:00 AM
[Not After]
1/1/2050 7:59:59 AM
[Thumbprint]
****************************************
}
Output from the WindowsAttestationTest_1.0.0.0_x86 App
21:33:38.4189779 HelloSupported::True
21:33:38.4239986 KCM::OpenStatus::NotFound
21:33:38.4259780 KCM::OpenFailed::RequestingCreate.
21:33:41.0279789 KeyRetrievalStatus::Success
21:33:43.1271809 GetAttestationStatus::Success
21:33:43.4383245 PublicKeySignStatus::Success
21:33:43.4383245 PublicKey::********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
Will you be able to assist please?
I have attempted the following but the issue still persists:
1. Clear the TPM both from Windows and the BIOS
2. Re-enroll Windows Hello.
3. Cleared Enpass data and restart from fresh.
Thank you.