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Rafael

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Rafael last won the day on January 9

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  1. Such sad news that Enpass is treating users like this. I'm not an Enpass user; I have been seriously considering purchasing the lifetime plan, but when I read this topic I see many fundamental issues that make me sure this would not be a wise choice. Passwords are one of the most serious piece of information you can handle. You can totally ruin a person's life (and I'm not exaggerating) by handling them in a wrong or insecure way. For that reason, it's primordial that you choose a password manager that you will fully trust. Breaking this golden rule is a big no-no and I must say by reading this topic, I already see many red flags: Making 2 different promises and breaking both of them. No matter how much you try to justify, not matter how much you play with the words to say it's fine to do it, this is breaking trust and breaking and breaking what you made users believe they were buying Making use of word "tricks" to differentiate "pro" users from "Premium" users. Really? These are practices very well-known to what scam companies do, and although I'm not saying you're one of them, I'm definitely saying you're behaving like one Using excuses to justify your own decisions and behaviour: "we need to raise more money... the lifetime plan was not sustainable.. bla bla..". Again: you as a company made that decision to sell that plan at a certain price, making a promise in the past, knowing the risk, but also getting all the benefits from it: attracting thousands of people that for sure gave you a good cash position for a while. What comes next? Free users will have access to their passwords blocked until they pay a ransom? This message is not a complaint, after all, I'm not even a customer (although I would be if it wasn't for your unethical behaviour), this is just a free piece of advise that I'm giving as a would-be-user for whoever is making those disastrous decisions within the company without any serious thoughts on the consequences. Sad to see companies like this with such a great potential throwing it all away
  2. Such sad news that Enpass is treating users like this. I'm not an Enpass user; I have been seriously considering purchasing the lifetime plan, but when I read this topic I see many fundamental issues that make me sure this would not be a wise choice. Passwords are one of the most serious piece of information you can handle. You can totally ruin a person's life (and I'm not exaggerating) by handling them in a wrong or insecure way. For that reason, it's primordial that you choose a password manager that you will fully trust. Breaking this golden rule is a big no-no and I must say by reading this topic, I already see many red flags: Making 2 different promises and breaking both of them. No matter how much you try to justify, not matter how much you play with the words to say it's fine to do it, this is breaking trust and breaking and breaking what you made users believe they were buying Making use of word "tricks" to differentiate "pro" users from "Premium" users. Really? These are practices very well-known to what scam companies do, and although I'm not saying you're one of them, I'm definitely saying you're behaving like one Using excuses to justify your own decisions and behaviour: "we need to raise more money... the lifetime plan was not sustainable.. bla bla..". Again: you as a company made that decision to sell that plan at a certain price, making a promise in the past, knowing the risk, but also getting all the benefits from it: attracting thousands of people that for sure gave you a good cash position for a while. What comes next? Free users will have access to their passwords blocked until they pay a ransom? This message is not a complaint, after all, I'm not even a customer (although I would be if it wasn't for your unethical behaviour), this is just a free piece of advise that I'm giving as a would-be-user for whoever is making those disastrous decisions within the company without any serious thoughts on the consequences. Sad to see companies like this with such a great potential throwing it all away
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