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Santiago

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  1. Hi Anshu, I changed the sync cloud service, now I use OneDrive and not Google Drive but today again the master pasword is not being recognized in the desktop version. Just in the mobile. I love this app but unfortunately this is the 3rd time in 2 weeks that the desktop version does not recognize the master pwd. It is so frustrating ☹
  2. Ok, fisrt of all, and I alreadt said it before, the android app is by far the best App in the PLay Store, I triyed almost all and this is te best. The huge issue is with the desktop version. I received too many stop working, for some reason I am not able when I am a new user to sync the fisr time with google drive and the most important issue is that is the 2nd time that after a while the master PWD is not being recognixed. I just opened the app, I check one password but I receibed an stop working pop-up so I need it to open again and after that the master PWD is not being recognized again. I am so frustraiting with this, I love the Android App but I also need a desktop version and Enpass has too many issues.
  3. Solved, the only way hat I found to restore the info is locally. I never had any luck restoring from Google Drive. Regarding the DPI, I just uncheck the High Resolution checkbox. This option should be unchecked by default.
  4. First of all I tried almost all PWD Manager Apps in the PLay store, and finally I found the one, one of the dealbreaker for me is to have a Desktop version withou a monthly fee and a highly customizable Mobile app. Enpass is just great. The issues begins when I installed the desktop version in my W10 x64 Laptop. The biggest issue is that I neved found how to import the existing data that I generated from my Android app and it stored in Google Drive. I spent 1 hour triying to restore from Google Drive the info into my Desktop and it was impossible. The user manual online does not bring information about this. Another problem is the resolution, I already tryied modify the DPI option but the windows are just too big for my FullHD screen.Anyway for now I really want to solve the issue of how to restore the information that I generated with the mobile app to my desktop version. Thanks
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