I must agree with you. I don't like LogMeIn company, I don't agree with their customer support, but I am LastPass user. I've been trying Enpass, because I would like to move to another solution, I found errors, some of them has been repaired, but it is very difficult to change company, which don't want hear users. So I make same decision to renew LastPass subscription and I'm waiting wheather somebody at Sinew hear our voices. They don't need hear it, because I've paid them, and it is not enough, it looks. Maybe Sinew is moreless same as LogMeIn company.