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Posts posted by fredskis

  1. Hello, 

    I am on the latest Enpass 6 Beta client for Windows 10 desktop. 
    As of about a week ago, the main Enpass window won't open. 

    It seems to either render off screen or not render at all. 

    This occurs whether I use an external monitor or not. 

    I have tried the following troubleshooting methods: 

    • Tried without external monitor
    • Restarted machine
    • Re-downloaded and re-installed Enpass
    • Various keyboard shortcuts to move, snap or maximise/minimise window (steps shown below)
      • During this I noticed the context menu doesn't have the option for maximise or minimise - as if the window didn't exist...?

    I have linked recorded steps from Windows 10 Steps Recorder. Ignore the Shift + Page Up action as that was a mistake. 

  2. On 06/12/2017 at 6:54 PM, Unsay said:

    All of the questions asked in this thread, and much of the confusion, could be avoided if people would just read!

    Anyone saying "Help! I'm using the current/latest version of Enpass on Windows and the Firefox 57 plugin doesn't work" needs to stop and inform themselves first! There are multiple editions of Enpass on Windows, all of which have different version numbers. All of them are the current/latest version of Enpass, for their edition. Only one edition is compatible with Firefox 57. Three of them work with Firefox 56 and earlier. Only one of them works with Edge.

    Frankly, I think the Enpass team is having some difficulty communicating on this topic, but here is the break-down:


    * The 'Traditional Win32' edition is the only edition that works with Firefox >= 57.

    ** The 'Windows UWP' edition is the only edition that supports Windows Hello and Cortana.

    IMHO the table above is what should be on the Enpass download page, under a single heading for Windows. Considering the ludicrous mess they have there now, the confusion isn't surprising. Anyway, according to this blog post:

    • the Windows 10 - Desktop (a.k.a Bridged) edition is what the Enpass team will be focusing on going forward. It will eventually become compatible with Firefox 57 and include all the features that are currently unique to the 'Windows UWP' edition.
    • The 'Traditional Win32' edition won't get that much attention, but it will stick around for people with older versions of Windows.

    I've not seen anybody mention anything about the portable version, which at this point looks like it has been abandoned.

    Here are the download links for the various versions of Enpass for Windows:

    1. Traditional Win32 (5.6.0)
    2. Portable (5.5.6)
    3. Windows 10 - Desktop [a.k.a bridged version] (latest version)
    4. Windows UWP (latest version)

    Not everyone is ignorant about the different versions - it's definitely confusing but mostly frustrating. 

    Some of us use multiple browsers for whatever reason, in my case it's due to work and needing to test in different environments. It's great that there's finally Edge support, however, in order to use Enpass with both Edge and Firefox we have to have two separate versions installed. Without voicing our discontent for this the developers may not prioritise the feature appropriately. 

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