one of my computers has the same problem and I have tried several things to solve the problem, perhaps bringing us closer to the solution.
First, I tried to delete all data from the old Enpass version and re-install Enpass. After that, I created a new user on Windows which I reinstalled and started Enpass, no solution. Ending antivirus (ESET) did not help either.
My two PCs have both Windows 10 with the same update status and almost the same programs installed.
Since I can't find any logs and the reinstall of Windows would be too much work, I hope someone else can help us