qwertyops

I too have this problem on latest build of Win10. Frustrating.

@Neville I think @Garima Singh is simply referring to any location on your computer just in case you needed to restore the original folder/files. With that being said, I've done those steps and I have no success. Keep in mind that a uninstall of the Enpass application which I've done numerous times also deletes the folder ": SinewSoftwareSystems.EnpassPasswordManager_6.52.724.0_x86__fwdy0m65qb6h2". It is the same behavior if I move those folders out and relaunch Enpass. See log below. The program Enpass.exe version 6.5.2.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 66bc Start Time: 01d6d602c4f4f324 Termination Time: 60000 Application Path: C:\Program Files\WindowsApps\SinewSoftwareSystems.EnpassPasswordManager_6.52.724.0_x86__fwdy0m65qb6h2\EnpassBridge\Enpass.exe Report Id: 88a695fc-6862-4e04-b80a-44e5a57756df Faulting package full name: SinewSoftwareSystems.EnpassPasswordManager_6.52.724.0_x86__fwdy0m65qb6h2 Faulting package-relative application ID: App Hang type: Unknown

Hello Support, I too am having the same problem with not being able to open Enpass from the Windows Store. I've uninstalled it twice with no luck as the app doesn't respond, so I have to close it. This seems to be happening after a security update to Windows. I am on Win10 Pro Version 20H2 (OS Build 19042.685). The version of Enpass from the Windows Store is: 6.5.2.0 Below is the Application Log with Error and Event ID 1002 each time Enpass doesn't open to where I have to force a close of the program: The program Enpass.exe version 6.5.2.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 6e38 Start Time: 01d6d35f77a2b382 Termination Time: 3257 Application Path: C:\Program Files\WindowsApps\SinewSoftwareSystems.EnpassPasswordManager_6.52.724.0_x86__fwdy0m65qb6h2\EnpassBridge\Enpass.exe Report Id: d0d08ad4-6c94-4d09-919f-a2dd1daca774 Faulting package full name: SinewSoftwareSystems.EnpassPasswordManager_6.52.724.0_x86__fwdy0m65qb6h2 Faulting package-relative application ID: App Hang type: Unknown