Jump to content


  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Glenn

  • Rank
  1. I installed and started using Enpass in March 2019. I run Windows 10 and always keep it updated. I saved the master password in a One Note document on my PC just in case. I used Empass over several weeks in March and the master password always worked. Now in July when I try to use the same master password I am told it is incorrect. Since I have the password written down I know it is correct. The major thing that has changed between now and then is that I have upgraded Windows to the latest version. I have uninstalled the original version and installed the Windows Store version. I have tried to restore an old backup but encounter the same problem. I am told the master password is incorrect. What can I do?
  • Create New...