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Dennis J

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Posts posted by Dennis J

  1. Hi @rednewsch,

    While entering your iCloud username and password, you have the option to check "Keep me logged in", in my case it's in dutch "Houd me ingelogd". That are all the checkboxes you need to set.

    1096244620_EnpassCheckbox.thumb.png.b5f616e3224d008d8ca8218df0582eb8.png

    After that you will get the popup, and you have to open Enpass if it doesn't happen automatically.

    1490283110_EnpassSpinningWheel.thumb.png.522602a64a1e7119f03cfaf04217d594.png

    You will then see that synchronization is started

    428542607_EnpassSynchronising.thumb.png.31503434278f3f5bbc6515543ba489d3.png

    and after a few seconds it is ready.

    788252996_EnpassSynchronisingFinished.thumb.png.0f7107fc5918ac7ec7b1c3f4780bfefc.png

    If you then go back to your browser, the spinning circle is still there.

    1040828975_EnpassBrowserwhensynchronisingisready.thumb.png.748504dd5472dad15dbac47d8ab81231.png

    You can just close the browser at this point, because the setup is already done.
    Hopefully the screenshots will help you foreward.

  2. After given the icloud password you should get a popup-screen where you are asked to open Enpass Password Manager. Whitout mouseclicking this "Open Enpass Password Manager" button the screen stays hanging in the spinning circle screen. Do you guys get this popup? If not, maybe something is blocking the popup.

    Enpass Popup.png

  3. 1 hour ago, rednewsch said:

    yes, 2-factor authentification. I sign in to iCloud with my iCloud password. There is only one iCloud account that I use. So in order to connect Epnass to iCloud for synchronization the browser asks me for my iCloud password. Which I then enter. Then I get referred back to Enpass and the synchronization procedure starts and is successful. Only that the connection with expire after 24h or so.

    I have just discovered the possibility to create an app specific password. I'm sure I have not used this because I have not been aware of this before. Is it recommended to use this?

    I don't know if it is recommended, but you can give it a try. 
    For me Enpass works fine with my normal apple-id password. But you could give it a try.
    It could also be a virus scanner issue. Have you already tried to temporarily disable it?

  4. 7 minutes ago, rednewsch said:

    I can confirm the same behavior with Firefox, Chrome, Edge and Internet Explorer.
    I'm using multi factor authentication. Could that be a problem?

    Hi rednewsch,

    If you mean with Multifactor Authentication the same as 2-factor authentication , I can confirm that this works without problems for me. It seems it must be something else. Have you possibly created an app-specific password in icloud and are you using your normal apple-id password for synchronization in enpass? And when not, you could try to create an Enpass Password in your apple-id account.

  5. 14 minutes ago, Timo K. said:

    Hey, Enpass Team,

    thank you for solving the problem. Since the last update the sync function works again without problems :)

    The same experience for me. The iCloud, Dropbox and Onedrive synchronization will now continue to function correctly on Windows 10 Home Edition / Enpass 6.4.1 (642). Thanks for solving.

    • Like 1
  6. I have the same problem. I use Enpass 6.4.0 (632) with Windows 10 Home 1909. I also use Enpass on multiple IOS devices. I use 6 different safes and sync them with iCloud (4x), Onedrive (1x) and Dropbox (1x). Not only does iCloud sync stop, the Dropbox and OneDrive safes also stop synchronizing. The synchronization of all vaults continues to function normally on the IOS devices.
    
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