Eli

@Garima Singh I am sorry to say but I feel you're being disrespectful and waisting everybody's time here. I have opened this issue long ago + provided you with all the technical details and logs and even suggested that it is related to Gnome env. Your company on the other hand has done nothing to solve it till far and not even reproducing it yourself, even though it is as easy as installing the latest Ubuntu on some virtual machine. Instead you are repeating yourself asking for the same details over and over again and basically doing nothing. This is a very severe bug which compromises your whole Linux distro official support and you even have not found the time to reproduce it. We are your customers not your coworkers, maybe we should stop providing you with "details" and you start reporting us what you have done to fix it !?

I can now say this bug is related to Gnome shell (at least it is true for Gnome 3.28). When I installed some other desktop (KDE in my case) environment, everything worked fine. In general I would advise the development team to test the app at least with major Linux distributions if you're claiming to support Linux. Unfortunately I can not use the app until this issue is fixed (I would not switch a preferable desktop for a single application). Can you tell me if this bug is fixed on Ubuntu 20.04?

Hi.. the chrome browser is automatically updated every few days (in Linux it is basically a full reinstall), and it obviously doesn't help. Not only that, the same problem is reproduced on firefox from day one so it is not a browser related issue for sure. It is something between the OS and the app.

I have already provided this info at the beginning of the thread. Attaching again:

As I said my app version does not have this setting. Please see below.

I can not find this setting in the app. My app's version is v6.4.1 (643)

The logs from web extension: 4/30/2020, 12:42:33 PM : Connecting using websocket 4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 12:42:33 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 12:48:41 PM : Connecting using websocket 4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 12:48:41 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 1:58:56 PM : Connecting using websocket 4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 1:58:56 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:02:12 PM : Connecting using websocket 4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:02:12 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:19:04 PM : Connecting using websocket 4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:19:04 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:19:14 PM : Connecting using websocket 4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:19:14 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:19:15 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:19:24 PM : Connecting using websocket 4/30/2020, 2:19:24 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:19:25 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:19:26 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:21:15 PM : Connecting using websocket 4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:21:15 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:21:25 PM : Connecting using websocket 4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:21:25 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:24:05 PM : Connecting using websocket 4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:24:05 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:24:15 PM : Connecting using websocket 4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:24:15 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:29:38 PM : Connecting using websocket 4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:29:38 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:30:27 PM : Connecting using websocket 4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:30:27 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:34:42 PM : Connecting using websocket 4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:34:42 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:35:13 PM : Connecting using websocket 4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:35:13 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:39:17 PM : Connecting using websocket 4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:39:17 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:39:27 PM : Connecting using websocket 4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:39:27 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:06 PM : Connecting using websocket 4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:41:06 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:16 PM : Connecting using websocket 4/30/2020, 2:41:16 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:41:19 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:22 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:24 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:41:27 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:29 PM : Connecting using websocket 4/30/2020, 2:41:29 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:41:31 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:32 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:33 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:41:35 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:37 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:38 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:39 PM : Connecting using websocket 4/30/2020, 2:41:39 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:41:40 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:41 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:42 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:41:42 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:45 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:49 PM : Connecting using websocket 4/30/2020, 2:41:49 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:41:49 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:50 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:41:53 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:41:54 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:41:56 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:41:59 PM : Connecting using websocket 4/30/2020, 2:41:59 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:42:01 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:42:01 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:42:04 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:42:06 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:42:10 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:42:14 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:42:16 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:42:20 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:43:09 PM : Connecting using websocket 4/30/2020, 2:43:09 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:43:11 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:43:15 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:43:20 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:43:23 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:45:40 PM : Connecting using websocket 4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:45:40 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:49:28 PM : Connecting using websocket 4/30/2020, 2:49:28 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:49:28 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:49:29 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:49:38 PM : Connecting using websocket 4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:49:38 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:58:27 PM : Connecting using websocket 4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:58:27 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 2:59:54 PM : Connecting using websocket 4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 2:59:54 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:02:01 PM : Connecting using websocket 4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:02:01 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:08:01 PM : Connecting using websocket 4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:08:01 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:08:59 PM : Connecting using websocket 4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:08:59 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:09:39 PM : Connecting using websocket 4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:09:39 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:09:40 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:09:41 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:29:04 PM : Connecting using websocket 4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:29:04 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:29:14 PM : Connecting using websocket 4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:29:14 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:32:42 PM : Connecting using websocket 4/30/2020, 3:32:42 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:32:43 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:34:15 PM : Connecting using websocket 4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:34:15 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:35:23 PM : Connecting using websocket 4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:35:23 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:35:33 PM : Connecting using websocket 4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:35:33 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:41:53 PM : Connecting using websocket 4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:41:53 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:42:03 PM : Connecting using websocket 4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:42:03 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:42:51 PM : Connecting using websocket 4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:42:51 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:42:52 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:42:53 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:43:01 PM : Connecting using websocket 4/30/2020, 3:43:01 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:43:03 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:43:06 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:43:09 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:43:12 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:45:52 PM : Connecting using websocket 4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:45:52 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:46:02 PM : Connecting using websocket 4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:46:02 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:46:46 PM : Connecting using websocket 4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:46:46 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:46:47 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:46:47 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:46:56 PM : Connecting using websocket 4/30/2020, 3:46:56 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:46:57 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:47:01 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:47:03 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:47:05 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:47:54 PM : Connecting using websocket 4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:47:54 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:48:04 PM : Connecting using websocket 4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:48:04 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:50:50 PM : Connecting using websocket 4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:50:50 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:51:00 PM : Connecting using websocket 4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:51:00 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:51:10 PM : Connecting using websocket 4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:51:10 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:51:11 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:51:20 PM : Connecting using websocket 4/30/2020, 3:51:20 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:51:24 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:51:28 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:51:32 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:51:35 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:54:09 PM : Connecting using websocket 4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:54:09 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 3:58:14 PM : Connecting using websocket 4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 3:58:14 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:02:00 PM : Connecting using websocket 4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:02:00 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:02:10 PM : Connecting using websocket 4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:02:10 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:09:31 PM : Connecting using websocket 4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:09:31 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:09:41 PM : Connecting using websocket 4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:09:41 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:11:38 PM : Connecting using websocket 4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:11:38 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:11:48 PM : Connecting using websocket 4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:11:48 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:17:53 PM : Connecting using websocket 4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:17:53 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:18:03 PM : Connecting using websocket 4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:18:03 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:18:43 PM : Connecting using websocket 4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:18:43 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:18:44 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:18:44 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:21:06 PM : Connecting using websocket 4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:21:06 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:21:16 PM : Connecting using websocket 4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:21:16 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:22:18 PM : Connecting using websocket 4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:22:18 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:22:19 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:22:20 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:22:28 PM : Connecting using websocket 4/30/2020, 4:22:28 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:22:30 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:22:31 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:22:33 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:22:35 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:25:26 PM : Connecting using websocket 4/30/2020, 4:25:26 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:25:26 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:25:27 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:25:36 PM : Connecting using websocket 4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:25:36 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:25:37 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:25:37 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:26:31 PM : Connecting using websocket 4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:26:31 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:26:32 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:26:33 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:26:56 PM : Connecting using websocket 4/30/2020, 4:26:56 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:26:59 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:27:01 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:27:03 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:27:06 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:30:24 PM : Connecting using websocket 4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:30:24 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:34:12 PM : Connecting using websocket 4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:34:12 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:34:44 PM : Connecting using websocket 4/30/2020, 4:34:44 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:34:44 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:34:45 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:35:11 PM : Connecting using websocket 4/30/2020, 4:35:11 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:35:11 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:35:12 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:35:12 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:35:13 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:35:21 PM : Connecting using websocket 4/30/2020, 4:35:21 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:35:26 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:35:29 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:35:31 PM : Connecting using websocket 4/30/2020, 4:35:31 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:35:32 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:35:33 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:35:35 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:35:36 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:35:38 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:35:42 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:35:44 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:35:48 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:39:34 PM : Connecting using websocket 4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:39:34 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:39:44 PM : Connecting using websocket 4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:39:44 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:41:49 PM : Connecting using websocket 4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:41:49 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:41:59 PM : Connecting using websocket 4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:41:59 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:47:23 PM : Connecting using websocket 4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:47:23 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:47:24 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:47:33 PM : Connecting using websocket 4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:47:33 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:49:44 PM : Connecting using websocket 4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:49:44 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:49:54 PM : Connecting using websocket 4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:49:54 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:50:43 PM : Connecting using websocket 4/30/2020, 4:50:43 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:50:43 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:50:44 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:50:44 PM : Opening connection on ws://127.0.0.1:10394 4/30/2020, 4:50:44 PM : Got Error 4/30/2020, 4:50:45 PM : Opening connection on ws://127.0.0.1:10395 4/30/2020, 4:50:51 PM : Connecting using websocket 4/30/2020, 4:50:51 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:50:52 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:50:53 PM : Opening connection on ws://127.0.0.1:10393 4/30/2020, 4:50:56 PM : Connecting using websocket 4/30/2020, 4:50:56 PM : Opening connection on ws://127.0.0.1:10391 4/30/2020, 4:50:57 PM : Opening connection on ws://127.0.0.1:10392 4/30/2020, 4:51:00 PM : Connection opened 4/30/2020, 4:51:00 PM : Connection established on port 10391 4/30/2020, 4:51:00 PM : Message parsed successfully 4/30/2020, 4:51:00 PM : Greetings from Enpass 4/30/2020, 4:51:00 PM : Self Initiating srp. 4/30/2020, 4:51:00 PM : Authentication required 4/30/2020, 4:51:00 PM : Termnating srp initialization process. 4/30/2020, 4:51:01 PM : Disconnected listener 4/30/2020, 4:51:10 PM : Message parsed successfully 4/30/2020, 4:51:10 PM : Vault is locked 4/30/2020, 4:51:10 PM : Message parsed successfully 4/30/2020, 4:51:10 PM : unlocking cancelled 4/30/2020, 4:51:20 PM : Message parsed successfully 4/30/2020, 4:51:20 PM : Vault is locked 4/30/2020, 4:51:21 PM : Message parsed successfully 4/30/2020, 4:51:21 PM : unlocking cancelled The logs from the app: Info: [Enpass Browser Extension Server] Browser extension validation failed. Those are the only logs I see. Regarding "Sophos": Since I am on Linux the client doesn't have GUI , so the instructions on the link you provided are not for my operating system. I have read the documentation and it doesn't look like Sophos has any network scanning capabilities on Linux. To be sure it's not Sophos I have stopped it completely but still got the same error (the logs above). All the best, Eli.

Hi, most of the information is already provided above ( + logs). The extension is an official one from chrome store. I am using Sophos antivirus, but I have it installed either on my other laptop with Ubuntu Mate 18.04 and everything works fine. Tried the official extension on firefox, having the same problem. Thanks, Eli.

Hello , I have a fresh install of Ubuntu 18.04 with the enpass app + browser chrome extension. The app works as expected but the extension is not, instead I get the attached error (unlocking cancelled). I would like to note that everything works ok on Ubuntu Mate 18.04 but not with the Ubuntu 18.04 distribution , with the same version of chrome browser (81.0.40444.122). The app's logs are: Please help, I am a paying costumer and would like to be able to use the app in the future.