1. On which devices and OS versions (mention all) are you using Enpass?
windows 10 1909
2. Which Enpass version are you using on each device?
windwos store enpass vesion:6.42.662.0
3. Please share the screenshot of error message or code during sync?
no any error code during sync, it just crash. So I did not have any screenshot.
4. Does the Date and Time setting set to automatic on all devices?
Yes, I use automatic setting by windows.
5. Does the last synced time get updated on the sync page?
My data was reset. So I am not sure it.
and I try the "Traditional win32".exe, it is work me.
maybe my name is Chinese, so it crash.