Dailen Posted August 9, 2017 Report Posted August 9, 2017 (edited) Chrome extension not doing anything, when you click on the icon it opens a new tab - Browser Compatibility turned on in Windows app - Tried with and without verifying browser - Tried uninstalling/reinstalling plugin - Tried signing out and back into Enpass for Windows - Tried on Two different PCs (same troubleshooting done on both machines) - Developer Console doesn't show any errors - Enpass Helper is running on Windows on both machines (and listening) Things worth noting - I use Chrome with multiple profiles - In a domain environment (no GPO related to Chrome though) - Google Chrome Version 60.0.3112.90 (Official Build) (64-bit) Edited August 9, 2017 by Dailen
Dailen Posted August 9, 2017 Author Report Posted August 9, 2017 Turns out there are some advanced functions of Sophos Home Edition designed to prevent applications from interfering with things they shouldn't be touching. I completely uninstalled it and Enpass started working. For the record, anyone wondering, Enpass Home Edition hardcore. Home version of their enterprise product and quite a beast. Down side is that it's highly controlled and restricted, as an enterprise grade product should be, but the lack of alerts (like notifying me that it was blocking Enpass *rolls eyes*) and the lack of ability to temporarily suspend monitoring makes the product less than ideal for Power Users and IT Pros.
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