Autofill issue on chrome\gmail

[pratheep]

Enpass auto fill not working for gmail login, using chrome.

Auto fill option turned on in browser settings, had to manually copy paste.

[Pratyush Sharma]

Hi @pratheep,

We are sorry for the inconvenience caused to you.

Please revert to us with the answer to the following queries and we will get it sorted out for you:

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which Chrome version are you using?
• Are you facing the same problem with other browsers too?

[pratheep]

20 minutes ago, Pratyush Sharma said:

 

• On which device (along with OS version) are you using Enpass? -- Laptop(i5 8th gen Quad core 2018 model)\Windows 10\ Enpass 6.4.2(662) - from store
• Which Enpass and Enpass extension version are you using? --  Enpass 6.4.0
• Which Chrome version are you using? -- Version 83.0.4103.61 (Official Build) (64-bit)
• Are you facing the same problem with other browsers too? -- yes, tried Brave & Edge(Chromium)

 

Hi @pratheep,

We are sorry for the inconvenience caused to you.

Please revert to us with the answer to the following queries and we will get it sorted out for you:

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which Chrome version are you using?
• Are you facing the same problem with other browsers too?

 

Edited May 26, 2020 by pratheep

[Pratyush Sharma]

Hi @pratheep,

Thanks for sharing the details.

I have noted down this issue and notified the QA team to look into it.