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Posted

Hi,

Im using Enpass for Modern Windows, not loaded from store. When I try to open windows client it wont accept 29 letters long master password. All the other client will accept but windows client says wrong password. I have tried to write it down in notepad in clear so i know it is 100% right one and copy paste -> not working. How to solve this. Windows client stop writing letters after 25 letters, have I missed some trammels for masterpassword lenght?  

Posted

Hi,

Im using traditional Win 32 version 6.5.1

Only special characters are: - and !

After posting here, I did reinstall Enpass but still same problem "wrong master password". When installation asks password for syncing from Google Drive it works, but soon I click open and program ask password it wont accept it.

Thank You in Advance.

  • 4 weeks later...
Posted
On 11/10/2020 at 9:07 AM, Pratyush Sharma said:

Hi @JNiemi,

We need a little input from you, so please try changing the master password, which doesn't contain the letter at 25th/26th position, and let us know if the issue persists.

Thanks for your co-operation.

Hi,

 

I changed password 33 characters long and 25th and 26th were numbers and everything works just fine. 

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