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Karsten

Touch id failed

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After Updating the Engpass App, Enpass does not accept touch id and starts immediately with the input of the master password. What's going wrong with the Touch identification?

iOS 11.3.1

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Hello support team,

I have the same Problem after the last update on my iPad and my iPhone. My iOS version ist 11.4

thx for fixing the problem.

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sorry, I have new information. After touch id doesn´t work, the master password will not be recognized. This makes the app worthless. Only reinstalling the app helps and solves the problem.

Please help!

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