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Bas42

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  1. Enpass charged my card $59.99 but I don’t use them ????

    Bas42 replied to Bas42's topic in Registration and Purchases
    I understand that but are you able to issue a refund based on my card information? It might take a while with my bank.

  2. Enpass charged my card $59.99 but I don’t use them ????

    Bas42 posted a topic in Registration and Purchases
    It’s funny checking my bank statement 2 days ago on Feb. 16 to find a charge from “FS Enpass AMSTERDAM” for $59.99. When I did some google search, I found out that the only merchant with a product of this value, $59.99, is enpass.io. HOW was I charged when I don’t have an account with enpass? I’ve never had an account so how was enpass able to get my card details of someone who was never a client? I need answers from support as I tried emailing several times and nobody seems to reply. I want my money returned. Also, I neglect to mention that $59.99 was a promo they had down from $79.99, which is the yearly plan.

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