Thanks for the advice,
I had lost the password for the PC access and had unistalled the app and reinstalled a few times but nothing worked. I then contacted support for help and they send me a link to a download that worked.
Hi all, I am having trouble with my main password on my pc and laptop.
Nothing I enter is right but on my iPhone and iPad the same one is ok, I've tried changing the password on the phone and then trying again but nothing seems to work.
Has anyone got any ideas of how I can get into the pc or laptop please