oranges

just a follow up, this post fixed my issue for error 215993:

i am having this same issue using windows store enpass, with error code 215993 i have done a backup, uninstalled enpass, reinstalled, restored from backup, then connect vault to dropbox, and still get the same error. i have also tried a fresh install, restoring from Dropbox, then allowing Enpass to access dropbox -- Enpass then says error restoring vault from dropbox. i haven't seen this error in a while, im not sure why it has popped up, it may be due to the latest update? not sure, but any other solutions to fixing it?

hello abhishek thanks for the explanation regarding the two Windows Hello authentication prompts. on my end i didn't cancel any Windows Hello prompts and did accept them, but the issue arose when i disabled an outgoing request by WindowsHello.exe -- i have an outgoing firewall that will catch any requests that have not been approved. in my case, after upgrading, EnpassHello.exe tried to make an outgoing request, sending data to Akamai during the upgrade encryption process. that was the original concern, that there was data of some sort being sent out, i didn't log the request response so im not sure what it was for, but i hope it was just something trivial such as a confirmation that the upgrade was successful or something without any of the vault's info (such as encryption key).

i just read the notes, so can you explain what data is being sent by EnpassHello.exe? is this the encryption key derived from the master password being sent to your servers to be strengthened? regarding the issue, i had blocked the outgoing request for EnpassHello initially. when using Enpass, Windows Hello would recognize my face, then it appeared as if Enpass would unlock, but then Enpass was still locked, and would prompt for the Master Password. i then let the request from Enpass Hello go through (didn't feel great about that), and now it works fine. any transparency on the data being sent across would be appreciated, thanks

i just updated my enpass, and when i use Windows Hello to unlock Enpass, there is a new exe called EnpassHello.exe trying to make an outgoing request to Akamai? if i denied the request my Enpass was refusing to unlock with Windows Hello and it kept asking for Master Password. for now i accepted the outgoing request just so my Enpass would function, but it does feel kinda suspect