Skip to content
View in the app

A better way to browse. Learn more.
Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
We’re on Reddit now, Come and join us there!!

PasswordSeeker

Members

  • Joined

  • Last visited

View Profile Find content

  1. Touch ID stopped working and master password not working either

    PasswordSeeker posted a topic in Mac
    Hi, I've been using the Mac OS X desktop app and browser extensions for months without issue. It always opens and immediately asks for Touch ID auth in order to open the app. However, the app suddenly stopped asking for Touch ID (it only allows for writing the master password). When I tried the master password, it says it is incorrect. I already tried dozens of possible combinations just in case I got something wrong with the master password but nothing worked. I'm not sure if it is really that I didn't put the correct master password or if something in the app suddenly got corrupted. My questions are: 1.- Is there a way in the config data of the app to force it to ask for Touch ID login again? 2.- If the above is not possible, could it be that the vault got corrupted and that I could replace it for a backup and try the master password again? Thank you for any help you could give me. I'm a little bit desperate at this point.

Account

Navigation

Search

Search

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.