David Rollinson

From memory I believe the old v5 database was still present in Onedrive (a file called sync_default.walletx in a folder called Enpass), so once I reinstalled Desktop version 5.6.9 and told it to synchronise with Onedrive, it automatically brought my data back in. Cheers, David

As a work-around, if you make sure you don't upgrade your Enpass desktop app to v6, then things will still sync with your phone. I uninstalled all versions of Enpass on all my desktop computers, deleted all the Enpass folders in the Documents folder, then re-installed Enpass Desktop version 5.6.9. Everything is syncing fine again now. I'll just have to be very careful to ignore the version upgrade offers.

I am another very disappointed user who paid good money for this app because of its support for Windows Phone. Like the rest of you I now find that without warning the Desktop app no longer synchronises with my phone. This is a terrible move from Enpass and disenfranchises many loyal customers. Surely Enpass you must offer your paying customers some compatibility, or perhaps a refund, since the application no longer does what it was advertised as doing.