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Glenn

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  2. Master password stopped working

    Glenn posted a topic in Windows
    I installed and started using Enpass in March 2019. I run Windows 10 and always keep it updated. I saved the master password in a One Note document on my PC just in case. I used Empass over several weeks in March and the master password always worked. Now in July when I try to use the same master password I am told it is incorrect. Since I have the password written down I know it is correct. The major thing that has changed between now and then is that I have upgraded Windows to the latest version. I have uninstalled the original version and installed the Windows Store version. I have tried to restore an old backup but encounter the same problem. I am told the master password is incorrect. What can I do?

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