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@Garima Singh 1. On which devices and OS versions (mention all) are you using Enpass? windows 10 1909 2. Which Enpass version are you using on each device? windwos store enpass vesion:6.42.662.0 3. Please share the screenshot of error message or code during sync? no any error code during sync, it just crash. So I did not have any screenshot. 4. Does the Date and Time setting set to automatic on all devices? Yes, I use automatic setting by windows. 5. Does the last synced time get updated on the sync page? My data was reset. So I am not sure it. and I try the "Traditional win32".exe, it is work me. maybe my name is Chinese, so it crash.

I update to the lasted version enpass. then the all data of enapss was reset, I don't know why it reset :(. when I try to resync to google drive, the application will be crash in the click "open enpass password manerger" of page"Authorization Finished!" My environment, OS: Win10 1909 enpass vesion:6.42.662.0 browser: chrome 83